Effective date: 2025-02
Amnovia (“we,” “us,” or “our”) is Svep Design Center AB’s IoT platform. We are committed to protecting your personal data. This Integrity policy describes what information we collect when you interact with Amnovia – including when you visit our website (www.amnovia.com), use our IoT services, communicate via email, or engage with us through other channels – why we collect it, and how we use it. It also explains your rights concerning your personal data.
Amnovia is provided and operated by Svep Design Center AB, a Swedish software and electronics consultancy company headquartered at Sankt Lars Väg 42A, Lund, Sweden. Svep Design Center AB acts as the “data controller” for any personal data collected via Amnovia’s website, communication channels, and business systems.
Contact details:
Email: info@amnovia.com
Phone: +46 46 19 27 00
We collect personal data that you voluntarily provide when:
Registering or creating an account on Amnovia.
Using Amnovia’s IoT services and connected devices.
Filling out contact or support forms.
Communicating with us via email or other channels.
Engaging with our sales, marketing, and customer relationship management activities.
This may include:
Name
Email address
Phone number
Company name
Job title
Account and login credentials
Device or service usage data (e.g., IoT device identifiers, configurations, connectivity information)
Communication history (emails, support tickets, notes in CRM)
Project- or service-related information
Any other information you choose to provide
We use the information we collect for the following purposes:
Service delivery: To provide, operate, and improve the Amnovia IoT platform and its services.
Support and inquiries: To answer your questions, resolve technical issues, and provide customer support.
Business communication: To maintain and develop business relationships, including project discussions, partnerships, and service administration.
Marketing (where applicable): If you have given your consent, we may send you newsletters, event invitations, or updates about Amnovia and related services.
Customer relationship management: To administer and manage relationships using internal systems like our CRM platform.
Under the GDPR, we rely on one or more of the following legal bases to process your personal data:
Consent (Article 6(1)(a)) – when you explicitly agree to marketing communications or optional services.
Contract (Article 6(1)(b)) – when processing is necessary to provide Amnovia services under a contract or to take steps at your request before entering into a contract.
Legitimate interests (Article 6(1)(f)) – when processing is necessary for our legitimate business interests, provided this does not override your fundamental rights and freedoms.
We retain your personal data only as long as necessary to fulfil the purposes described in this policy or to comply with legal requirements. When your data is no longer needed, it will be securely deleted or anonymized.
Amnovia’s website and services may use cookies and similar technologies to enhance user experience and collect usage data for internal analysis.
We do not sell or rent personal data to third parties. However, we may share data with:
Service providers: Vendors who support Amnovia’s operations (e.g., hosting, IoT infrastructure, CRM system providers, IT support).
Legal or regulatory authorities: When necessary to comply with legal obligations or defend legal claims.
All third parties processing data on our behalf are bound by strict confidentiality obligations.
Under GDPR, you have the right to:
Access – request information about the personal data we hold about you.
Rectification – request correction of inaccurate or incomplete data.
Erasure (“Right to be forgotten”) – request deletion of your personal data, under certain conditions.
Restriction – request restriction of processing under certain circumstances.
Data portability – receive a copy of your personal data in a structured format and transfer it to another controller where technically feasible.
Object – object to the processing of your personal data, especially regarding marketing or our legitimate interests.
To exercise your rights, please contact us at info@amnovia.com or call us at +46 46 19 27 00.
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Amnovia’s website may contain links to external websites not operated by us. We are not responsible for their privacy practices and recommend reviewing their respective policies.
We may update this Integrity Policy periodically. Changes will be published on this page along with the new “Effective date.” We encourage you to check back regularly to stay informed.
If you have any questions about this Integrity policy or wish to exercise your rights, please contact:
Email: info@amnovia.com
Phone: +46 46 19 27 00
You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) or another relevant supervisory authority within the EU.
By using Amnovia, you acknowledge that you have read and understood this Integrity policy. If you do not agree with its terms, we advise you not to provide personal data or use our services.
Last updated: 2025-08
Find General terms and conditions for Amnovia’s IoT services here.
